Unable to Create Case in Transfer IQ

Incident Report for TeleTracking US

Resolved

At approximately 9:57 AM EST today, users encountered a blank screen when attempting to create a new case in Transfer IQ. Our engineering team identified the root cause and promptly deployed a fix. Normal functionality was restored by 10:25 AM EST, and the issue has been fully resolved.

We appreciate your patience and apologize for any disruption this may have caused.

Posted Sep 10, 2025 - 09:57 EDT