US IQ Degraded Performance

Incident Report for TeleTracking US

Resolved

This incident has been resolved.
Posted Sep 17, 2025 - 14:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 17, 2025 - 14:35 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 17, 2025 - 14:29 EDT

Update

We are continuing to investigate this issue.
Posted Sep 17, 2025 - 14:27 EDT

Investigating

We are currently experiencing an issue with session creation. Customers may experience an issue signing into the application.

We are investigating the issue.

Updates will follow as more information is available.
Posted Sep 17, 2025 - 14:16 EDT
This incident affected: Overall US Platform and Supporting Services (Login).