US IQ Platform Status Page

All Systems Operational

Overall US Platform Operational
90 days ago
99.99 % uptime
Today
Products Operational
90 days ago
99.94 % uptime
Today
Transfer IQ Operational
90 days ago
99.96 % uptime
Today
Referral IQ Operational
90 days ago
100.0 % uptime
Today
Workflow IQ Operational
90 days ago
100.0 % uptime
Today
Data IQ Operational
90 days ago
100.0 % uptime
Today
Capacity IQ Operational
90 days ago
99.69 % uptime
Today
Location IQ Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
99.97 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
HL7 Operational
90 days ago
99.93 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
90 days ago
100.0 % uptime
Today
Auth0 Management API Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS ecs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS kafka-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS transitgateway-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS vpc-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS mq-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio Notify Operational
90 days ago
100.0 % uptime
Today
Twilio Recordings Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Web Application Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 10, 2026

No incidents reported today.

Jun 9, 2026

No incidents reported.

Jun 8, 2026
Resolved - This incident has been resolved.
Jun 8, 22:15 EDT
Monitoring - A fix has been implemented and the errors are no longer occurring. We are monitoring the results.
Jun 8, 21:24 EDT
Identified - An issue has been identified and a fix is being implemented.
Jun 8, 21:06 EDT
Investigating - Red bar error messages are appearing in some instances of TransferCenterIQ. Our internal team is actively investigating the issue and working toward a resolution. We will provide another update as soon as more information becomes available.
Jun 8, 20:53 EDT
Jun 7, 2026
Resolved - The issue causing users to experience red toast errors in Transfer IQ has been resolved. At this time, no additional issues are being reported.
Jun 7, 00:45 EDT
Monitoring - Our internal team is seeing a significant decrease in the number of red toast errors being reported. We will continue to closely monitor the situation to ensure the issue is fully resolved and will provide additional updates if needed.
Jun 6, 21:36 EDT
Investigating - Multiple clients are reporting red toast errors in Transfer IQ. Our internal team is actively investigating the issue and working toward a resolution. We will provide another update as soon as more information becomes available.
Jun 6, 21:04 EDT
Jun 6, 2026
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Resolved - Auth0 has reported that the incident affecting their US‑1 Public Cloud environment has been fully resolved. After applying a fix, their engineering team monitored the environment and confirmed that services have been restored and are stable.

Auth0 has stated that a full Root Cause Analysis (RCA) will be published within seven business days.
If you’d like to track Auth0’s official updates, you can visit https://status.auth0.com/incidents/7h41vcb7t9xj.

Jun 1, 16:00 EDT
Monitoring - We are currently monitoring an incident affecting Auth0, Auth0 has reported elevated error rates and infrastructure resource exhaustion within their US‑1 Public Cloud environment. While our platform relies on Auth0 for authentication, we are not observing any client‑facing impact at this time.

Auth0 has applied a fix and scaled up infrastructure resources to stabilize the affected environment. Error rates on their side are beginning to subside, and they are continuing a full investigation into the root cause.

We will continue to monitor the situation closely and will provide updates if any changes occur.
If you’d like to track Auth0’s ongoing updates directly, you can visit https://status.auth0.com/incidents/7h41vcb7t9xj.

Jun 1, 15:33 EDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.