US IQ Platform Status Page

All Systems Operational

Overall US Platform ? Operational
90 days ago
99.94 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Transfer IQ Operational
90 days ago
100.0 % uptime
Today
Referral IQ Operational
90 days ago
100.0 % uptime
Today
Workflow IQ Operational
90 days ago
100.0 % uptime
Today
Data IQ ? Operational
90 days ago
100.0 % uptime
Today
Capacity IQ Operational
90 days ago
100.0 % uptime
Today
Location IQ Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
100.0 % uptime
Today
Login ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
HL7 Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Auth0 User Authentication Operational
90 days ago
100.0 % uptime
Today
Auth0 Management API Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS ecs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS kafka-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS transitgateway-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS vpc-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS mq-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio Notify Operational
90 days ago
100.0 % uptime
Today
Twilio Recordings Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Web Application Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TeleTracking DataIQ® Maintenance Sep 17, 2025 04:00-06:00 EDT

To DataIQ® users,

TeleTracking's IT team has scheduled DataIQ® maintenance.

User Impact: During the maintenance, clients may be logged out of the dashboards and will need to log back in. No edits to the content will be retained.

Regards,

TeleTracking Customer Support

Posted on Sep 05, 2025 - 10:07 EDT
Sep 9, 2025

No incidents reported today.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025
Resolved - We have received confirmation from user's that they are now able to access Teletracking.app. A root cause analysis will be provided at a later time.
Aug 29, 14:55 EDT
Update - We have received reports from a subset of customers that are having an issue signing in to TeleTracking.app. We are actively investigating the issue now.
Aug 29, 14:31 EDT
Update - We have received reports from a subset of customers that are having an issue signing in to TeleTracking.app. We are actively investigating the issue now.
Aug 29, 14:01 EDT
Update - We have received reports from a subset of customers that are having an issue signing in to TeleTracking.app. We are actively investigating the issue now.
Aug 29, 13:02 EDT
Investigating - We are currently investigating this issue.
Aug 29, 12:38 EDT
Aug 28, 2025
Resolved - We have received confirmation from user's that they are now able to access Teletracking.app. A root cause analysis will be provided at a later time.
Aug 28, 17:33 EDT
Monitoring - A fix has been implemented and users are now be able to log in via Teletracking.app.
Aug 28, 16:29 EDT
Investigating - Our engineers are currently investigating reports of some users being unable to log into Teletracking.app.
Aug 28, 15:59 EDT
Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.