US IQ Platform Status Page

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Overall US Platform Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Transfer IQ Operational
90 days ago
100.0 % uptime
Today
Referral IQ Operational
90 days ago
100.0 % uptime
Today
Workflow IQ Operational
90 days ago
100.0 % uptime
Today
Data IQ Operational
90 days ago
100.0 % uptime
Today
Capacity IQ Operational
90 days ago
100.0 % uptime
Today
Location IQ Operational
90 days ago
100.0 % uptime
Today
Supporting Services Operational
90 days ago
99.98 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
HL7 Operational
90 days ago
99.96 % uptime
Today
Auth0 Operational
90 days ago
99.99 % uptime
Today
Auth0 User Authentication Operational
90 days ago
100.0 % uptime
Today
Auth0 Management API Operational
90 days ago
99.99 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
AWS dynamodb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS s3-us-east-2 Operational
90 days ago
100.0 % uptime
Today
AWS ecs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS eks-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS kafka-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53resolver-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS route53 Operational
90 days ago
100.0 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS transitgateway-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS vpc-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS mq-us-east-1 Operational
90 days ago
100.0 % uptime
Today
Snowflake Snowflake Data Warehouse (Database) Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Twilio Notify Operational
90 days ago
100.0 % uptime
Today
Twilio Recordings Operational
90 days ago
100.0 % uptime
Today
Intercom Operational
90 days ago
100.0 % uptime
Today
Intercom Web Application Operational
90 days ago
100.0 % uptime
Today
Intercom Web Messenger Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026
Patients Not Updating in Capacity IQ
Resolved - Platform behavior related to patients not updating in Capacity IQ is stable and functionality has been restored. The incident is considered resolved.
Mar 12, 09:57 EDT
Investigating - We have identified the issue related to patients not updating in Capacity IQ. Work toward a fix is in progress.
Mar 12, 09:15 EDT
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026
Potential Impact with Authentication Services
Resolved - The authentication services for Auth0 have been restored. The incident is considered resolved.
Mar 5, 10:48 EST
Monitoring - Our authentication vendor, Auth0, is reporting issues that may impact login authentication services with TeleTracking. At this time, no customer impact has been reported. We are monitoring this incident and will provide you with updates accordingly.
Mar 5, 10:04 EST
Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

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